Legal
Privacy Policy
This Privacy Policy explains how DIGICAST GENERAL TRADING – L.L.C – S.P.C (“Digital Broadcasting”, “we”, “us” or “our”) collects, uses and shares personal information when you visit digitalbroadcasting.net (the “Site”), contact us, apply to work with us, or use our nanny placement and visa services (the “Services”).
1. Who we are
DIGICAST GENERAL TRADING – L.L.C – S.P.C is a limited liability company (sole proprietorship company) licensed by the Abu Dhabi Department of Economic Development (Economic Licence No. CN-5733661, Unified Registration No. 101-2025-200033134), based in Abu Dhabi, United Arab Emirates. We operate under the name Digital Broadcasting and provide nanny placement and visa services to families in the UAE and around the world. Our contact details are at the end of this policy.
2. Information we collect
- Families and clients. When you contact us or request a nanny or a visa service, we receive the details you choose to share, such as your name, email address, phone number, location, household requirements and, where a visa application requires it, identity documents, Emirates ID, proof of address, salary certificates and bank details.
- Nannies and applicants. When you apply or are referred to us, we collect the information needed to assess your application and process your visa: name, contact details, date of birth, nationality, passport and identity document details, photographs, education, skills, languages, employment history, references and, only where required for a work permit, visa or employment contract and permitted by law, medical fitness certificates and background check results.
- Information collected automatically. Like most websites, the Site records technical data such as IP address, browser type, device, pages viewed and referring pages, using cookies and similar technologies. See our Cookie Policy.
3. How we use information
- To respond to inquiries and match nannies with families.
- To screen, verify and prepare nannies, including interviews, reference checks and document verification.
- To prepare, submit and track visa, work permit, medical, Emirates ID and attestation applications.
- To provide, secure, maintain and improve the Site and the Services.
- To communicate with you about the Services, where permitted by law. You can opt out at any time.
- To comply with legal obligations, including immigration and labor requirements, and to protect our rights and the rights of our users.
4. Legal bases
We process personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and, where they apply, other data protection laws such as the EU or UK GDPR. We rely on the performance of a contract or steps taken at your request before entering into a contract, our legitimate interests in running and promoting our business, your consent where we ask for it, and compliance with legal obligations.
5. How we share information
We do not sell personal information. We share it only where needed to deliver the Services: with families considering a nanny and with nannies considered for a role, with partner agencies and training centers, with government authorities, typing centers and medical centers for visas, permits and attestations, with travel and insurance providers, with service providers who help us run the Site (for example hosting, email and analytics providers), with professional advisers, and with authorities where required by law. Service providers are bound by contract to use information only on our instructions.
6. International transfers
We are based in the United Arab Emirates and serve clients in the UAE and abroad. Information may be transferred to and processed in the countries involved in a placement or visa application, including a nanny’s home country and a family’s country of residence, and in countries where our service providers operate. Where required, we use appropriate safeguards such as contractual clauses approved under applicable law.
7. Retention
We keep personal information for as long as needed for the purposes described above, typically for the duration of a placement or sponsorship and for a reasonable period afterwards to meet legal, immigration, accounting or reporting requirements. Applications that do not lead to a placement are kept for a limited period so that we can consider candidates for suitable future roles, unless you ask us to delete them sooner.
8. Security
We use administrative, technical and organizational measures designed to protect personal information against loss, misuse and unauthorized access, including encryption in transit and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict certain processing, to withdraw consent, and to lodge a complaint with a supervisory authority, including the UAE Data Office. To exercise these rights, contact us at info@digitalbroadcasting.net. We will respond within the time required by applicable law.
10. Children
The Site and the Services are intended for adults. Information about children in a household is collected only from their parents or guardians and only as needed to arrange suitable care. We do not knowingly collect personal information directly from anyone under 18.
11. Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last revised. Material changes will be posted on this page.
12. Contact us
DIGICAST GENERAL TRADING – L.L.C – S.P.C
Abu Dhabi, United Arab Emirates
Phone: +971 54 246 0199
Email: info@digitalbroadcasting.net